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Patient Appointment Management System (PAMS)

The Healthengine Patient Appointment Management System (PAMS) is an all-in-one solution that streamlines pharmacy appointment management.

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A pharmacist with a patient at the counter

Australia's #1 healthcare platform.

924k pharmacy bookings in last 12 months
4.8* IOS App store rating
1K+ happy pharmacy customers
The PAMS online booking flow

120,000+ pharmacy bookings per month

Booking flow. The online booking system is designed to support community pharmacies in delivering vaccinations and a full range of health services, aligned with the expanding scope of practice.

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PAMS scheduling by room, resource and health service

Smart Scheduling

Healthengine's PAMS offers a robust scheduling tool that gives you the ability to have schedules set up by room, resource or health service. Repeating schedules and block-out schedules allow for maximum customisation. You're in control.

Pre-screening forms sent for all vaccinations automatically populate into MedAdvisor.

  • 24/7 online bookings
  • Pre-screening forms
Pharmacy bookings flowing into MedAdvisor and MedView Flow

Seamless Integration

Reduce the amount of manual data entry with our direct integration with MedAdvisor's PlusOne and Fred IT's MedView Flow. Patient booking details and pre-screening responses integrate automatically.

Save time with electronic recording of vaccinations administered and automatic submission to the AIR (both powered by MedAdvisor's PlusOne and Fred IT's MedView Flow

  • Integration into HealthDirect Clinic Finder
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Why Healthengine?

2M active users per month
89M+ total patient bookings
4.8* IOS App store rating
9K happy practice customers

Pharmacy Plans

Choose the right plan for your pharmacy

Monthly plan

Standard

Per practice per month, usage fees apply

  • Be found by patients searching for pharmacy services
  • Online Booking System
  • Web-based Application
  • Unlimited Users
  • Bookings Management
  • Turn online searches into confirmed bookings
  • Exclusive Scheduling with QR Codes for Walk-in Patients
  • SMS & Email Reminders
  • Drive more bookings and reduce reliance on phone enquiries
  • Digital Pre-screening Forms for all Vaccinations
  • Custom Patient Forms
  • Integrates with MedAdvisor or MedView Flow to support seamless booking and in-store workflows, with flexibility to connect additional systems if required.
  • Healthdirect Service Finder Integration
  • Appointment Type Pre-payments & Deposits Option
  • Patient Feedback Product
  • Reserve with Google
  • Healthengine Marketplace
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Monthly plan

Enterprise

Suitable for pharmacy group with 10+ stores. Per practice per month, usage fees apply

  • Get noticed
  • Everything in Standard, plus:
  • White-labelled Booking Journey
  • Custom Domains
  • Branded Location Picker
  • Enterprise Booking Management
  • Enterprise Actions
  • Enhanced Corporate Voucher Management System
  • Google Analytics compatibility (GA4)
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Frequently Asked Questions

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What is Patient Appointment Management System (PAMS)?

With Patient Appointment Management System (PAMS) you have access to Australia's biggest healthcare network. Your Patient Appointment Management System (PAMS) service offers the exclusive ability to connect and stay connected with the millions of patients booking their healthcare appointments each year. Be visible and offer an optimal patient experience for new and existing patients looking to connect with your practice.

Who is eligible for PAMS?

PAMS is currently available for Pharmacies in Australia.

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Speak to a Healthengine practice consultant

You can also reach us on 08 6205 3113

Speak to a Healthengine practice consultant

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