Blog

The Medicare Assignment of Benefits deadline has changed: Here’s why your plan shouldn’t

Healthengine — Tue, 23 Jun 2026 00:00:00 GMT

In 2026, here's what general practices need to know about Medicare Assignment of Benefits in Australia. Learn how to start preparing today.

Are AI receptionists worth it?

Healthengine — Fri, 29 May 2026 00:00:00 GMT

Are AI receptionists really worth it in 2026? Here are some of the most common reasons medical practices introduce these solutions.

Will AI replace receptionists? Not likely. Here’s why.

Healthengine — Fri, 15 May 2026 00:00:00 GMT

The “will AI replace (insert job title here)” narrative is far from new.

How to set up an AI receptionist fit for your practice’s needs

Healthengine — Mon, 11 May 2026 00:00:00 GMT

When you know how to set up an AI receptionist, you can leverage innovations to save time and effort. Download our free checklist today.

Here’s How Dental Suite Helps Practices Stay in Control

Healthengine — Mon, 19 Jan 2026 00:00:00 GMT

If you run a dental practice, you already know how this time of year goes.

Meet Helen: The AI Receptionist Built for the Needs of Australian GP Clinics

Healthengine — Mon, 10 Nov 2025 00:00:00 GMT

Discover how Helen, the AI Receptionist designed for GP clinics, improves patient access, supports front desk teams, and ensures no patient call goes unanswered.

The Missing Piece in Patient Access: How GPs Can Stay Responsive Without Burning Out Their Teams

Healthengine — Mon, 15 Sep 2025 00:00:00 GMT

Discover how AI Receptionist: Helen can help your clinic improve access, reduce missed calls, and give your reception team time to focus on what matters most.

How to Boost Patient Bookings with Google’s ‘Appointments Booking’ Feature

Healthengine — Thu, 06 Feb 2025 00:00:00 GMT

Everyday, patients across Australia use search engines like Google to find and connect with their healthcare providers. And at Healthengine, it’s our mission to improve patient...

Healthengine approved as an Electronic Prescribing app – Simplified script management for patients

Healthengine — Fri, 29 Nov 2024 00:00:00 GMT

Simplified and secure script management is now available in the Healthengine app, with no cost to patients or practices – ever.

Attracting More Patients in 2024: Insights from Thousands of Patients Across Australia

Healthengine — Tue, 20 Aug 2024 00:00:00 GMT

With the completion of the 6th Australian Healthcare Index (AHI), a survey of over 9,000 patients, Healthengine brings you valuable insights to help accelerate your practice’s...