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Healthengine Blog.

What is changing for Australian practices, and what to do about it. Bookings, AI reception, telehealth and the admin behind the front desk.

General practice

The Medicare Assignment of Benefits deadline has changed: Here’s why your plan shouldn’t

In 2026, here's what general practices need to know about Medicare Assignment of Benefits in Australia. Learn how to start preparing today.

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General practice

Are AI receptionists worth it?

Are AI receptionists really worth it in 2026? Here are some of the most common reasons medical practices introduce these ...

General practice

Will AI replace receptionists? Not likely. Here’s why.

The “will AI replace (insert job title here)” narrative is far from new.

General practice

How to set up an AI receptionist fit for your practice’s needs

When you know how to set up an AI receptionist, you can leverage innovations to save time and effort. Download our free checklist ...

Dental

Here’s How Dental Suite Helps Practices Stay in Control

If you run a dental practice, you already know how this time of year goes.

General practice

Meet Helen: The AI Receptionist Built for the Needs of Australian GP Clinics

Discover how Helen, the AI Receptionist designed for GP clinics, improves patient access, supports front desk teams, and ensures ...

General practice

The Missing Piece in Patient Access: How GPs Can Stay Responsive Without Burning Out Their Teams

Discover how AI Receptionist: Helen can help your clinic improve access, reduce missed calls, and give your reception team time ...

Getting found

How to Boost Patient Bookings with Google’s ‘Appointments Booking’ Feature

Everyday, patients across Australia use search engines like Google to find and connect with their healthcare providers. And at ...

Medicare and compliance

Healthengine approved as an Electronic Prescribing app – Simplified script management for patients

Simplified and secure script management is now available in the Healthengine app, with no cost to patients or practices – ever.

Getting found

Attracting More Patients in 2024: Insights from Thousands of Patients Across Australia

With the completion of the 6th Australian Healthcare Index (AHI), a survey of over 9,000 patients, Healthengine brings you ...