The network Australia books through.
The engine your front desk runs on.
Australia's #1 healthcare platform. 3.1 million patients search it every month and book straight into your appointment book.
Works with the software you already run
The 21 systems named on Healthengine's live integrations directory. Vendor logos to follow.
Practices like yours,
in their words.
Filtered by practice type, by the software you run, and by the products you are looking at.
The recall list stopped being a phone job overnight. The team got a whole morning back and nobody had to learn anything new.
We were sceptical about the AI part. Then we listened to a few calls and realised patients could not tell, and the ones who could did not mind.
New patients used to come from wherever. Now we can see which ones came off the network and what they were worth.
Setup was two calls. The bit I expected to be painful, moving our recalls across, was the bit they handled.
Reception is not answering the phone all day any more. They are actually looking at the people standing in front of them.
The bookings just appear in the appointment book. No double-ups, no lag, no separate screen to watch.
The things practices
actually ask us.
Does it work with my practice management system?
Healthengine integrates with more than 20 systems including Best Practice, MedicalDirector, Gentu, Cliniko and Dental4Windows. What syncs differs by system, and the integrations directory says exactly what each one supports before you talk to anyone.
Will it double-book or slow my system down?
No. Availability is read from your appointment book in real time and bookings are written straight back to it.
We already use HotDoc. What does this add?
Two things. The marketplace, which puts you in front of patients already searching for care. And recalls and reminders that hold a conversation from your own number rather than sending a link and hoping.
Can you guarantee nothing is missed when we switch?
Recall cutover is the part practices worry about most and rightly so. Nothing is missed and no patient is messaged twice. We run the changeover with you rather than handing you a checklist.
Do patients know they are speaking to AI?
Always. The AI identifies itself at the start of every interaction, and anything urgent or clinical goes to a human with the context attached.
See it running on your
own appointment book.
Twenty minutes on a call, with your own system open in front of you rather than a demo account.